Privacy Policy
At South Delicia Cloud Kitchen, safeguarding your privacy and ensuring the security of your personal information is our top priority. This Privacy Policy outlines the types of personal data we collect, how we utilize it, and your rights concerning your information when utilizing our website or services.
1. Information We Collect:
a. Personal Information: When visiting our website or placing an order via our platform, we may gather personal information like your name, email address, phone number, and delivery address.
b. Payment Information: If making a purchase through our website, we collect payment details such as credit card information or other payment methods essential for securely processing your transaction.
c. Usage Data: We may gather data on how you interact with our website, including your browsing activity, pages visited, and device information (e.g., IP address, browser type).
2. How We Use Your Information:
a. Order Processing: Your personal information is used to process orders, fulfill delivery requests, and provide customer support associated with your purchases.
b. Communications: We may utilize your contact information to send transactional emails, including order confirmations, delivery updates, and important service notifications.
c. Marketing: With your consent, we may send promotional offers, newsletters, and marketing communications about our products and services. You can opt-out of receiving marketing emails at any time by following the unsubscribe instructions provided.
d. Improving Our Services: Usage data is analyzed to understand customer preferences, optimize website functionality, and enhance user experience.
3. Data Sharing and Disclosure:
a. Service Providers: Your personal information may be shared with trusted third-party service providers assisting in operating our website, processing payments, and delivering orders. These service providers are contractually obligated to protect your data and utilize it only for specified purposes.
b. Legal Compliance: We may disclose your information to comply with legal obligations, enforce website policies, or respond to lawful requests from government authorities.
4. Data Retention:
Personal information is retained for as long as necessary to fulfill purposes outlined in this Privacy Policy unless longer retention periods are required or permitted by law. Subsequently, data is securely deleted or anonymized.
5. Data Security:
Industry-standard security measures are implemented to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. However, absolute security cannot be guaranteed as no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices:
a. Access and Correction: You possess the right to access, update, or correct personal information stored in our systems by logging into your account or contacting us directly.
b. Data Portability: Upon request, a copy of your personal data can be provided in a structured, commonly used, and machine-readable format.
c. Data Deletion: You may request deletion of personal information from our systems, subject to legal obligations and exceptions.
d. Marketing Preferences: Opt-out of receiving marketing communications by following unsubscribe instructions included in emails or contacting us directly.
7. Children’s Privacy:
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If inadvertent collection occurs, steps will be taken promptly to delete such information.
8. Changes to this Privacy Policy:
This Privacy Policy may be updated periodically to reflect changes in data practices or legal requirements. Regularly review this page for updates. By continuing to use our website after changes are posted, you agree to the revised policy.
9. Contact Us:
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at +91-9884909495.
By utilizing our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.